To make a reservation with us, kindly follow the steps below: Request a quote by clicking on the following link: http://islandbreezepr.taxi/quote Once you have received the quote and confirmed our availability, a deposit will be required to secure your booking. We will then send you an invoice which will include all the necessary details for the booking. Please note that the deposit is required in advance to ensure that we can accommodate your request and reserve the vehicle for your use.

Certainly! You have multiple options for paying for your taxi ride: Credit Card: You can pay using your credit card. However, please note that there is a 7% additional fee associated with credit card payments. Cash: You can also pay with cash. Digital Payment Platforms: Venmo: We accept payments through Venmo. Apple Pay: You can use Apple Pay to pay for your taxi ride. Zelle: Payments through Zelle are also accepted. Please choose the payment method that best suits your convenience. If you opt for credit card payment, remember that there will be a 7% additional fee applied to the fare. For any of the digital payment platforms mentioned, please ensure you have the respective app installed on your device and are familiar with its usage.

Certainly! Providing feedback about your taxi ride is important to help us improve our services. Here's how you can provide feedback through various social platforms: Google Business: Visit our Google Business page. Scroll down to find the "Write a Review" section. Rate your taxi ride using stars and write a detailed review about your experience. Your feedback will be visible to others who are considering our services. Or simply click the LEAVE A REVIEW button below. 2. TripAdvisor: Access the TripAdvisor website or app. Search for our taxi service and find our business listing. Click on "Write a Review" to share your feedback, rate your experience, and provide any comments. 3. Facebook: Visit our official Facebook page. Look for the "Reviews" section on the left-hand side of the page. Click on "Write a Review" and share your thoughts about your taxi ride. Your feedback is valuable to us, and we encourage you to provide honest and constructive comments. Whether you had a positive or negative experience, your feedback helps us understand what we're doing well and where we can improve. Feel free to use any of these platforms to share your feedback. We appreciate your time and input in helping us enhance our services.

Absolutely! We do have a lost and found service to help you retrieve items that you may have left behind in our taxis. Here's how you can initiate the process: If you realize that you've left something behind in one of our taxis, don't worry. You can call us at any time to report the lost item. We understand that accidents happen, and we're here to assist you in recovering your belongings. Here's what you need to do: Contact Us: Give us a call as soon as you realize you've left something behind. You can reach us by phone (787-370-8841) anytime between 6am to 10pm. Provide Details: When you call, please provide as many details as possible about the lost item. This could include the date and time of your ride, the name of your driver and a description of the item you left behind. Lost and Found Process: Our team will immediately begin the process of trying to locate your lost item. We'll get in touch with our drivers and check the taxis thoroughly to find your belongings. Communication: We'll keep you updated throughout the process of locating your lost item. If we find it, we'll arrange a convenient way for you to retrieve it. Remember, the sooner you report a lost item, the better the chances of recovering it. Our priority is to assist you in any way we can, and we understand the importance of your belongings. Feel free to call us anytime if you need assistance with a lost item or have any questions.

Our taxi service operates around the clock to serve you better, but we primarily work by reservations. This means you can make a booking with us at any time, day or night. Our drivers are available 24/7 to accommodate your transportation needs. For reservations: www.islandbreezepr.taxi/quote

"Yes, absolutely. Our drivers come with extensive experience in the tourism industry, each boasting over 10 years of dedicated service. We take great pride in the professionalism and expertise of our drivers. Rest assured, our drivers undergo thorough training to ensure they provide the highest level of service and safety to our customers. Their wealth of experience translates into a smooth and comfortable ride for you, backed by a deep understanding of both the roads and the needs of our passengers. Furthermore, our drivers possess all the necessary permits and licenses required to be a certified taxi driver. This includes adhering to regulations and guidelines set by relevant authorities. Your safety and satisfaction are of paramount importance to us, and our well-trained and licensed drivers are a testament to our commitment to delivering the best possible transportation experience. When you choose Island Breeze Taxi you're choosing a team of seasoned professionals who are dedicated to making your journey enjoyable and secure."

Cancellations must be made with 48 hours in advance for a deposit refund. We keep 50% of the deposit as a cancellation fee. Peak Hurricane Season Flexibility (September): For day trips scheduled during this season, you have up to 24 hours before the trip to cancel. If you cancel within the allowed time frame, we will refund the deposit amount. If you hired us for the Transportation and Ferry Tickets Combo the cost of the ferry tickets and a $25 service fee will be retained as this service was already offered.

"We offer the flexibility to book our taxi services well in advance to ensure your transportation needs are met seamlessly. The booking window varies based on the type of service you require: Point A to Point B and Hourly Services: Whether you're looking for transportation from one specific location to another (Point A to Point B) or require our services for a specific duration (hourly service), you can book up to 3 months in advance. This extended booking window ensures that you secure your preferred time and date for these types of journeys. Airport Pickups: If you need transportation to or from the airport, you can also book with us up to 3 months in advance. This helps you plan your airport transfers conveniently and have peace of mind knowing your ride is reserved. Transportation and Ferry Tickets: For transportation needs coupled with ferry tickets, such as inter-island travel, you can make your bookings up to 2 months prior to your desired date. This allows you to coordinate your land and sea travel smoothly and efficiently. We understand the importance of planning ahead, and our extended booking windows provide you with the flexibility to secure your travel arrangements well in advance. Whether you're planning a special event, a business trip, or a leisurely journey, our advanced booking options are designed to cater to your needs and preferences."

Unfortunately we do not have wheelchair accesible taxis at the moment.

Ensuring the safety of our young passengers is of the utmost importance to us. We have a policy in place that prioritizes child seats and safety for children during their journey with us. Here's how our policy works: Child Seats and Safety for Young Passengers Policy: Customer-Provided Seats: We encourage our customers to bring their own child seats suitable for their child's age, height, and weight. This helps ensure that the child is appropriately secured and comfortable throughout the ride. Proper Installation: It's essential that the child seats are properly installed in the vehicle.We trust that parents and guardians are familiar with their child seats and how to correctly install them. As such, we allow parents to take on the responsibility of installing the child seats. in the vehicle. Age-Appropriate Seats: We recommend using age-appropriate child seats based on the child's age and size. This includes rear-facing infant seats, forward-facing toddler seats, and booster seats as needed. Safety Regulations: Our drivers adhere to local safety regulations and laws pertaining to child seat usage. We prioritize the safety and well-being of all passengers, especially the youngest ones.

"Yes, we're pleased to offer a hassle-free service that includes purchasing ferry tickets on your behalf. If you choose to hire our transportation services for a roundtrip journey from San Juan to the Ceiba Ferry, we can take care of securing the ferry tickets for you. Here's how it works: Ferry Ticket Purchase: We will handle the process of buying the exact ferry tickets that you need for your desired travel times. This eliminates the need for you to go through the ticket purchase process yourself. Private Transportation: In addition to obtaining your ferry tickets, we will provide you with private transportation to the ferry terminal. Our aim is to ensure your entire journey is seamless and convenient. San Juan to Ceiba Route: This service specifically applies to transportation between San Juan and the Ceiba Ferry terminal for a roundtrip journey. Request your Transportation and Ferry Tickets Combo here: http://www.islandbreezepr.taxi/quote

"No, we do not keep ferry tickets on hand as a standard practice. Instead, we take a personalized approach to ensure the best experience for all our clients. After we receive the deposit for your reservation, we proceed to purchase the ferry tickets on your behalf. Here's why we operate this way: Customized Service: Our approach allows us to tailor the ferry ticket purchase to your specific travel plans. This ensures that you get the tickets for the exact times you need. Respect for Others: We recognize that some individuals may wish to use the ferry service without availing our transportation services. By not keeping tickets on hand, we respect their choice and allow them the freedom to secure their own tickets. Seamless Planning: Buying the tickets after receiving your deposit streamlines the planning process. It also allows us to coordinate your private transportation to the ferry terminal seamlessly.

Ferry tickets to Culebra typically range from $1.00 to $2.25 per person each way. This fare includes one piece of luggage ( carry on). Prices may vary based on factors such as age and luggage size, and the types of objects that you want to take over the island. NOTE: As of January 2024, all visitors must pay $2 fee to reach Culebra. This charge will beincluded when purchasing your ferry tickets.

No, there isn't just one ferry route to Culebra. There is only one route that operates between the Ceiba Ferry Terminal and Culebra. However, there are multiple ferries that ply this route, including both passenger-only ferries and cargo/passenger ferries. These ferries operate multiple times throughout the day. It's important to note that schedules and frequencies may differ on weekdays versus weekends, so it's recommended to check the ferry schedule in advance for the most up-to-date information.

While it's possible to visit Culebra as a day trip from the main island of Puerto Rico, it may not allow for an extensive exploration of the island's attractions. The ferry ride from Ceiba to Culebra takes from 1 hour to 1.5 hours depending on the type of the ferry, making it feasible for a day trip. However, travelers should consider the limited time available and plan their itinerary accordingly to make the most of their visit to Culebra.

No. The only possible way to visit Culebra by ferry is thru the Ceiba Ferry Terminal. Note: We can offer transportation from San Juan to the Ceiba Ferry Terminal and provide the ferry tickets if needed.

The ride from Ceiba to Culebra is about 1 hour and 1.5 hours depending on the ferry. Passenger ferry is faster and Cargo Passenger is heavier and slower. .